Frequently Asked Questions

Where do you ship?

We currently ship to the 48 contiguous U.S. states and Washington, D.C. Alaska, Hawaii, U.S. territories and international destinations are not currently supported.

Is standard shipping free?

Yes. Standard shipping is free for eligible addresses in the 48 contiguous U.S. states and Washington, D.C., with no minimum order value. Express shipping is not currently available. Available options appear at checkout. Read our shipping policy.

When will my order arrive?

The current estimated delivery time for the blue Bottle & Lid Cleaning Brush is 4–9 days. This is an estimate, not a guaranteed arrival date.

How can I check my discounts?

Any applicable discounts are shown in your cart or at checkout. Review the final order total before completing your purchase.

Can I return an item?

You may request a return within 30 days of receiving your item. Eligibility, condition requirements and exclusions apply. Read the refund policy before ordering and contact us before sending anything back.

Which payment methods can I use?

Available payment methods appear at checkout and may depend on your device and eligibility.

How do I track an order?

Use the order-status link in your order confirmation email. Once tracking has been added to your order, you can follow the shipment there. For help, contact us with your order number.

Can I change or cancel my order?

Contact us as soon as possible with your order number and requested change. Changes cannot be guaranteed once processing has begun.

Will a product fit?

Check the dimensions and compatibility information on the product page. For the bottle brush, check your bottle opening and shape before ordering. Contact us before ordering if you are unsure.